Frequently Asked Questions
Below you'll find answers to the most common questions about Klairvo — how markets work, conditional markets, payouts, fees, and account safety. If you don't see your question here, reach out to support.
Klairvo markets are binary: users bet YES or NO on an outcome. Each market has a resolution date and clear rules. Bets are pooled and, after the market resolves, winning bettors share the pool proportionally after platform fees.
A conditional market has a trigger condition (for example, "BTC ≥ £78,000"). When the condition is met the market stops accepting new bets, but the official resolution still occurs on the scheduled resolution date and is confirmed by an admin before payouts are processed.
After admin approval of a resolution, payouts are computed automatically. Platform fees are deducted and remaining funds are distributed to winners proportionally to their stake. Expect payouts to appear in your account shortly after approval.
Use a strong, unique password, enable 2FA where available, and never share your login credentials. Contact support immediately if you suspect unauthorized activity.
Klairvo charges a small platform fee on resolved pools (see the FAQ and the pricing page for current rates). Fees support platform operations including data integrations, moderation, and payout processing.